My microphone isn’t working in Microsoft Teams

My microphone isn’t working in Microsoft Teams

If your microphone isn’t working in Microsoft Teams, follow these troubleshooting steps to resolve the issue:

Step 1: Ensure Microphone is Properly Connected

  1. Check Microphone Connection:
    • If you’re using an external microphone (such as a USB microphone or headset), make sure it’s plugged in properly.
    • If it’s a wireless device, ensure that it’s charged and connected to your computer.
  2. Test the Microphone in Other Apps:
    • Open a different app (e.g., Voice Recorder in Windows or Skype) to see if the microphone is working. If the microphone isn’t working in any app, the issue might be hardware-related.

Step 2: Check Microphone Settings in Windows

  1. Open Windows Settings by pressing Win + I.
  2. Go to System > Sound.
  3. Under Input, check if the correct microphone is selected. If you’re using an external mic, it should be listed here.
  4. Test the microphone: Speak into the microphone and check if the input level bar moves. If not, your microphone might be disabled or not connected properly.
  5. Allow apps to access the microphone:
    • Scroll down and click on Microphone Privacy Settings.
    • Ensure that Allow apps to access your microphone is turned ON.
    • Make sure Microsoft Teams is enabled in the list of apps that can access the microphone.

Step 3: Check Microphone Settings in Microsoft Teams

  1. Open Microsoft Teams.
  2. Click on your profile picture in the top-right corner and select Settings.
  3. In the Devices tab, under Microphone, ensure the correct microphone is selected from the dropdown list.
    • If you’re using an external microphone, it should appear here. Choose it if it’s not selected by default.
  4. Test the microphone:
    • In the Devices tab, click on Make a test call to check if your microphone is working. You can speak during the test, and Teams will give feedback if the microphone is detected.

Step 4: Close Other Applications Using the Microphone

  • If you have other applications open that are using the microphone (like Skype, Zoom, or Google Meet), close them.
  • Teams may not be able to access the microphone if another app is already using it.

Step 5: Restart Microsoft Teams

  1. Quit Microsoft Teams completely by right-clicking the Teams icon in the system tray (bottom-right corner) and selecting Quit.
  2. Restart Teams and check if the microphone works.

Step 6: Update Microphone Drivers

  1. Open Device Manager (press Win + X and select Device Manager).
  2. Expand the Audio inputs and outputs section and find your microphone.
  3. Right-click on the microphone and select Update driver.
  4. Choose Search automatically for updated driver software and let Windows search for the latest drivers.
  5. If an update is found, follow the on-screen instructions to install it.
  6. Restart your computer after updating the drivers.

Step 7: Check Teams Permissions

  • Windows Permissions: Ensure that Microsoft Teams has permission to use the microphone:
    1. Open Settings > Privacy > Microphone.
    2. Scroll down and make sure Microsoft Teams is listed and enabled to use the microphone.

Step 8: Disable Exclusive Control of the Microphone

  1. Right-click the speaker icon in the system tray and select Sounds.
  2. Go to the Recording tab.
  3. Right-click your microphone and select Properties.
  4. In the Advanced tab, uncheck the option Allow applications to take exclusive control of this device.
  5. Click Apply and then OK to save the changes.

Step 9: Reinstall Microsoft Teams

  1. Uninstall Microsoft Teams: Go to Settings > Apps > Microsoft Teams, and click Uninstall.
  2. Reinstall Teams: Download and install the latest version of Microsoft Teams from the Microsoft Teams website.

Step 10: Test Microphone in Teams Web Version

  1. Open the meeting link in a browser and select Join on the web instead.
  2. Allow microphone access when prompted by the browser. Test if your microphone works in the web version of Teams.

Step 11: Check for Teams Updates

  1. Open Microsoft Teams.
  2. Click on your profile picture in the top-right corner and select Check for updates.
  3. Teams will check for any available updates. If there are any, they will be installed.
  4. Restart Teams and check if the microphone works.

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